Product Information

Q: Can I use it outdoors?
A: Our cold plunge systems are rated for indoor or outdoor use. If kept outdoors, make sure to have at least partial cover over your cold plunge tub.

Q: How cold does the water get?
A: Our cold plunge systems can hold temperatures as low as 1C. You'll be able to set your desired temperature on the provided digital temperature controller.

Q: How fast will the water get cold?
A: The water in your tub will chill at a rate of 1C - 2C per hour. Depending on the temperature of your tap water, and your set temperature, your tub will take a few hours to get down to your desired temperature.

Q: How do I keep the water clean?
A: Our provided water pump and micron filter will filter out the debris from your water, ensuring a longer, cleaner lifespan of your water. Select additional sanitation methods to ensure an even longer lifespan for your water.

Q: What are the electrical requirements?
A: All you need is a standard 120v / 110v outlet.


Shipping & Warranty

Q: Where do you ship to?
A: We are currently offering delivery to the following cities: OTTAWA, VANCOUVER, TORONTO, MONTREAL, and all surrounding areas. Reach out to our team today to see if we offer delivery to your area!
Q: How long does it take to ship?
A: You can expect a lead time of 2-4 weeks depending on current demand.
Q: What is the warranty?
A: We offer a comprehensive one-year warranty on all of our cold plunge products.


Installation & Delivery

Q: How do I set it up?
A: The set up process is quite simple and won't take more than 20 minutes. You'll simply plug in all of the different components, set your desired temperature, and fill up your tub!
Q: How does the delivery work?
A: Our team will deliver your cold plunge to your home, and place it wherever you desire. You'll receive an installation guide and video on how to set everything up. The set-up process won't take you more than 20 minutes.